1. Social networking and blogging are on the up – the growth of robust niche communities.
2. Use software as a service (pay as you go software).
3. Data integration across all platforms for effective CRM.
4. Internet advertising is back and on form.
5. Personalisation and customisation of searches.
6. Use of video is on the rise.
7. Engaged and active communities (not sales driven)
8. Content aggregation online ie. igoogle
9. Get mobile!
Sourced from a range of people…